Adjust Invoice (SkyBox)

By selecting Adjust Invoice, Payloop update SkyBox in one of two ways

  • Adjust using a non-inventory item - Payloop will create a line item adjustment under Other Costs and Credits
  • Adjust the inventory item amount - Payloop will update the line item directly under Invoice Lines

Adjust using a non-inventory item

Payloop will update Skybox by

  • Creating a new line item with the adjustment amount
  • Creating a new payment with the adjustment amount

Example:

There's a $2,400 penalty to an invoice.  Reveal would create a new line item called "Adjustment from payment" for -$2,400.  

Then, Reveal would enter a -$2,400 payment so that your net balance on the invoice equals $0.

Adjust the inventory item amount

Payloop will update Skybox by

  • Updating the existing Invoice Line to the correct amount - adjustments for invoices that have multiple line items will be allocated on a weighted average basis
  • Creating a new payment with the adjustment amount