FAQ's
- How to request access credentials from Ticket Evolution
- Processing Needs Attention
- How do I find penalties or adjustments?
- What is the Invoice Reconciler?
- How do I know that the invoice was marked 'paid' within SkyBox?
- Can I review payments before my start date?
- Which marketplaces does Reveal integrate with?
- How do I update expired credentials?
- How do I enable/disable a marketplace?
- Cancellation Settings (SkyBox)
- Payments "Not Found" or "Voided"
- What's in the daily Remittance Import Summary email?
- How can I tell when the Invoice Reconciler last pulled in data from a marketplace exchange?
- Can I change the time that my Remittance Importer runs?
- Why is this payment showing up as "Not Found"?
- Why did my marketplace stop working?
- How can my data be used?
- Why don't I see remittance activity every day?
- How often does the Remittance Importer run?
- Why didn't I receive an Invoice Reconciler email today?