Remove Inventory (SkyBox)
To process a customer return and restock the inventory, follow these steps.
- Click on the Reveal Invoice Reconciler row for the sale you'd like to return
- Select Remove Inventory from the drop-down menu
- Press Submit
At this point, Reveal will take the following actions within SkyBox.
- The line item will be deleted on the invoice, thereby returning the tickets back into inventory
A corresponding negative payment will be reflected within the Payments section, resulting in a $0 balance for the transaction.