Remove Inventory (SkyBox)

To process a customer return and restock the inventory, follow these steps.

• Click on the Payloop row for the sale you'd like to return
• Select Remove Inventory from the drop-down menu

• Press Submit

At this point, Payloop will take the following actions within SkyBox.

• The line item will be deleted on the invoice, thereby returning the tickets back into inventory

• A corresponding negative payment will be reflected within the Payments section, resulting in a $0 balance for the transaction.